BGLiD
User Security
- Can I change my login email?
- Can Multi-Factor Authentication (MFA) be set up using an email address to receive authentication codes?
- CAS 360 Security White Paper
- Firefox - Password is being inserted in Username field
- How to disable Multi-Factor Authentication once I have signed in.
- How to Set up MFA with Authentication App
Trust Management
- How to Add a Trust in CAS 360
- Add Trust Unitholders
- AML/CFT Risk Assessment & CDD Processes for Trusts - Trust Compliance Screen
- Discretionary Trust Distributions
- How to add a trust contact
- How to Restore a deleted Trust
MyBGL
See all 8 articlesIntegrations
Annual Review
- A company added to CAS360 after the annual review date. How do we receive the annual review for the Company?
- An Officer in the comparison review is displaying multiple times
- Annual Review Automatic Processing
- Annual Review Date is missing on company selection screen
- Annual Review Deadline Alert
- Annual review fee and company deregistrations
Company Changes
- Add a Beneficial Owner to an existing Share Transaction
- Adding Company Addresses
- Allotment of Shares
- Application for voluntary deregistration of a company - Form 6010/407
- Appoint an Alternate Director
- Appoint an Officer
Processing
- Deregistration Form 6010 - Invoice hasn't been received in CAS 360
- A company's BPay, BillPay and payment reference details not appearing in CAS 360
- A member from a joint member has passed away
- Address details have not been entered. Please add them in Contacts.
- Address for Business Address is missing the state field
- After adding a company through the ASIC website, how can we sync/download this company into CAS 360?
Lodgement
- ASIC say that we are no longer the agent of a company. How do we confirm this in CAS?
- Automatic lodgements are disabled for this agent.
- Can a Late Fee Be Remitted if the Form Is No Longer Needed?
- Change EDGE Machine from Primary Mailbox to Secondary Mailbox
- Docusign not working
- Docusign Notifications are not working
ASIC Forms & Company Documents
- A Company has just received and ASIC Fee. How do I refresh the Debt Alert to show this?
- A Company's debt is showing credit. How do I apply for a refund?
- Adding Consideration to a Share Certificate
- Alternate Director Missing Alternate For
- Application for Copies of Documents with ASIC
- ASIC Fee Changes - effective 1 July 2026
Electronic Lodgement Validation Errors
- Error Code V414
- Error Code X015
- Error D01 or D03
- Error message: ASIC Mail Returned
- I have lodged a 362 however lodging the RA71 and other ASIC forms are not working
- Lodgement Issue 06/12/2019 - 09/12/2019: A software issue has caused incorrect information to be lodged with ASIC
Registered Agent Forms
- Changing the Registered Agent Name: RA01 - Notification to register, change details of or cease as an agent
- Form 361 - Registered Agent Ceasing to Act
- Form 362 - Registered Agent Appointment and Cessation
- Form RA04 - Direct debit request
- Form RA51 - Request reprint of registration certificate
- Form RA61 - Request Review Date Report
Settings & Customisation
- How do I add the wording Executor to the signature line
- How do I add or change a logo on a cover letter?
- How to add "PAY NOW" button for an email?
- Changing the Default Signatory for the Registered Agent
- How to change the colour of the 'Pay Now' or 'Review Documents' button.
- Updating user profile information
Reports
- Address Usage Report
- Annual Review Listing Report
- ASIC Payment Processing Time
- Charges Register
- Companies in Licence Report
- Companies Listing Report