ASIC's Specification
V044 TXID: Registered agent not valid for this EDGE user id
Cause
The V044 TXID error means the Agent Number the form was lodged under doesn't match the EDGE User ID that sent it. ASIC rejects the whole lodgement before it checks the company.
It doesn't mean ASIC has removed you as the agent for the company. If the error says you aren't the registered agent but you are, check your agent's details in CAS 360 first.
Common reasons:
- The Agent Number in Lodgement/Agent Settings has been entered incorrectly.
- The User ID (EDGE user ID) entered for the agent belongs to a different agent number. Each agent number has its own EDGE user ID and password.
- Your firm has more than one agent number, and the form was lodged under a different agent from the one the EDGE details belong to.
Form(s) Affected
- Forms lodged electronically under the agent, including the Form RA71 and Form RA61.
V044 or V456?
Both errors can read as "you aren't the registered agent", but they have different causes:
- V044 TXID: the agent number and EDGE user ID in CAS 360 don't match. Fix your agent details in CAS 360.
- V456: ASIC doesn't have you recorded as the agent for this company. See V456.
How to resolve the V044 TXID error
Step 1: Check the agent's details
| From the Main Toolbar, go to Settings. | |
| Select Lodgement/Agent Settings. |
Edit the agent the form was lodged under and check that:
- The Agent Number matches your ASIC agent number exactly.
- The User ID and Password under Lodgement Details are the EDGE details ASIC issued for that agent number.
Correct any details that don't match and save. For more on these fields, see Setting up an ASIC Agent.
Step 2: Check the agent selected on the form
Agent forms such as the Form RA71 automatically select the agent from the company's General Details screen. If your firm has more than one agent number, make sure the company has the correct agent selected in the Registered Agent field, and that the Agent field on the form shows that agent.
Step 3: Lodge the form again
Prepare and lodge the form again. For a Form RA71, see Form RA71 - Request Electronic Data Download.
Still rejected with V044 TXID?
If the agent number and EDGE details look correct and the form is still rejected, contact ASIC to confirm which EDGE user ID is linked to your agent number. If you still need help, contact BGL Support.
See also: What to do if a Form Has Been Rejected in CAS 360
There's an error when lodging an RA71 saying we aren't the registered agent, but we are. Why? There are two common causes, and the error code in the validation report tells you which one it is. If it's the V044 TXID error ("Registered agent not valid for this EDGE user id"), it doesn't mean ASIC has removed you as the company's agent. It means the Agent Number the form was lodged under doesn't match the EDGE User ID in CAS 360. Go to Settings > Lodgement/Agent Settings, edit the agent, and check the Agent Number and the EDGE User ID and Password under Lodgement Details are the ones ASIC issued for that agent number. Each agent number has its own EDGE user ID and password. Then check the company's General Details screen has the correct Registered Agent selected, and lodge the RA71 again. If the error is V456 instead, ASIC doesn't have you recorded as the agent for the company; see the V456 article.
What does the V044 TXID error mean? Registered agent not valid for this EDGE user id: the agent number and the EDGE user ID used for the lodgement don't match. Check the Agent Number, User ID and Password in Settings > Lodgement/Agent Settings, correct them, and lodge the form again.
ASIC says we aren't the registered agent when we are. What should I check? There are two common causes, and the error code in the validation report tells you which one it is. V044 TXID means the agent number and EDGE user ID in CAS 360 don't match: check the agent in Settings > Lodgement/Agent Settings. V456 means ASIC doesn't have you recorded as the company's agent: confirm with the client and lodge a Form 362 if needed.