Query
How do I remove the shadow in the email templates?

Solution
Users can change the background colour of the email templates
| From the Main Toolbar, go to Settings |
|
| Select Email Templates |
|
Click on a template to start editing.
|
Click Create New to create additional Email templates. |
Once the email template is selected, click the Code View icon.

Search for the term "shadow" and clear out the below-highlighted line

Once removed, click Code View again

And save the template.

