Query
In the Company Screen, the counter for the number of Deactivated companies on the left menu shows as 0. However, in the Deactivated companies screen, there is a whole list of companies we have Deactivated.
Solution
The reason why the Deactivated company counter is showing 0 is due to your CAS 360 subscription being renewed.
The deactivated companies screen counter is looking for companies deactivated in the current subscription year.
For example, if you have paid your subscription in February 2019 and your subscription expires in February 2020, the Deactivated company counter will only look for companies deactivated between February 2019 - February 2020.
See Deleting companies for more information