Query
The registered office address is not populating on the dividend or distribution statement.
Solution
As part of a product update to CAS 360, a merge field for the Registered Office Address in the dividend and distribution statements was replaced with a new field. These new fields allow for better consistency between the different templates.
If your firm has customised the Dividend Statement Template in the Document Templates screen with the old code for the Registered Office Address, the address will not populate.
Therefore, please replace the code in your customised template by copying the following merge field template ${ds_entityAddress} instead of ${ds_registeredOfficeAddress}.
For more about customising templates, see Document Templates.