I have processed a payment with ASIC but I am still receiving an outstanding debt alert in CAS 360.
Cheque payments are cashiered onto accounts within 3 business days of receiving the cheque - timing can vary if cheque delivery to ASIC is slowed by any reason.
CAS 360 will automatically lodge an RA67 and receive an RA68 from ASIC every morning. If payments are finalised and processed during the day, the debt in CAS 360 will not update until the next morning.
Important: The below table shows when payments made by BPAY, EFT, Direct Debit, etc will appear on accounts on ASIC's end. This is subject to bank file issues that can and do occur and these can cause delays in payment allocation to accounts.
Users can use the RA63 to view the updated debt information for a company. See Form RA63 - Request Debtors Ledger Report for a Specified Company.
Please refer to ASIC's website for further information on missing payments.