Change EDGE Machine from Primary Mailbox to Secondary Mailbox

Overview

When using CAS 360 to manage your EDGE machine, you can assign your EDGE mailbox as either Primary or Secondary. Only one mailbox can be active at a time, which determines where ASIC-generated messages are delivered.

Why There Are Different Mailboxes

ASIC sends electronic messages through EDGE, including company statements, correspondence, and payment acknowledgements. Firms can have both a Primary and Secondary mailbox to provide flexibility and redundancy:

• Primary Mailbox – The default mailbox that receives all ASIC messages first.

• Secondary Mailbox – Used as a backup in case the primary mailbox is unavailable (e.g., during maintenance or technical issues).

How to Change the EDGE Mailbox in CAS 360

From the Main Toolbar, go to Settings
Select Lodgement/Agent Settings

1. Beside the Agent details click
2. Click Edit

3. Beside ASIC Mailbox, select SECONDARY

   If you were using the Secondary Mailbox and need to switch to the Primary Mailbox, select PRIMARY

4. Click