Spelling of suburb in CAS

Robyn Peterson

• 25 March 2024 03:56

A 484 has been rejected as the Director's address with the suburb of Wyndham Vale is spelt as one word in CAS ie Wyndhamvale.  How can I correct this as everything I try continues to revert to the suburb being spelt as one word.

0

• Official comment

  

  BGL Support Test

  • 18 April 2024 04:41

  Hi Robyn, 

  You can navigate to Contacts on the left-hand side menu > Global Addresses tab and locate the address at hand. Click Options > Edit and change the suburb to Wyndham Vale, and the system will be able to proceed with the change. 

  If you are still encountering issues, I recommend reaching out to our friendly support team, and they will be able to assist. 

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